Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@novuxira.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Novuxira is operated by Shenzhen Lingyulian Import & Export Trading Co., Ltd.
Company Name: Shenzhen Lingyulian Import & Export Trading Co., Ltd.
Address: Room 501, No. 3, Tongyi New Village East Lane 3, Heping Community, Fuhai Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China
Phone: +86 18239759289
Email: support@novuxira.com